All orders are final. Please contact us if there is a problem with your order.
General Information
Inquiries
In which countries is it possible to shop online?
Who should I to contact if I have any questions?
How do I recover my forgotten password?
You can shop in every country.
If you have any questions feel free to contact us using the contact page. You can use the form to send us your question, feedback or inquiry. We will reply as soon as possible.
You can recover your lost password by clicking on the lost password link.
Payment
Payment
What payment method can I use to make my purchase?
Why might my credit card be refused?
How long will It take to receive my payment?
Where can I receive my order?
Can the delivery country be different from the purchase country?
How long will my order take to arrive?
How do I place an order?
Do I need an account to place an order?
How do I track my order?
How do I return an item?
We use various payment methods such as Paypal that is very safe to use you can also use this service as a guest without having an account. You can also pay directly with your credit card. Your information will be safe with our high-security system.
Your credit card might be refused for multiple reasons. In the case that your credit card is refused please contact your credit card company.
It can take 1-2 days to receive your payment.
Delivery
Where can I receive my order?Delivery
We provide FREE shipping everywhere. This is to make sure everyone has the opportunity to place an order. You will receive your order at the location you enter on the shipping address form, during your checkout.
The billing address and the shipping address have to be the same for the order to be fulfilled.
Shipping can take from 7-14 days. You can keep track of your order by using the Ording Tracking tool. https://www.jclsworld.com/order-tracking/
Returns & Orders
How do I place an order?Returns & Orders
To place an order select the items you would like to buy and add them to your cart. Once you are done selecting the items you want to purchase click on the shopping cart icon to view your order and proceed to checkout.
You do not need an account to place an order you can simply place an order as a guest. To view your last orders, receive promotions and discounts we highly recommend creating an account.
To track an order you must enter the tracking ID number in the tracking form page. This page can be found in the drop-down section of the information tab or by viewing your account.
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